CUSTOMER SERVICE REPRESENTATIVE

ONTARIO, CA 91758

Posted: 02/06/2025 Employment Type: Temp/Hire Job Category: CLERICAL Job Number: 29145 Pay Rate: $18.00-$20.00

Job Description

We are seeking a highly motivated and skilled Customer Service Representative to join our dynamic team. The ideal candidate will play a crucial role in managing customer interactions, resolving complaints, and coordinating the daily operations of our Customer Service Department, The Customer Service Representative will be the first point of contact for our customers.
This is Monday-Friday position 8:00am-5:00pm.

Job Requirements

This role involves engaging with clients, resolving complaints, initiating orders, and overseeing various operational tasks within the Customer Service Department. The successful candidate will work closely with various internal teams to ensure efficient service delivery.

Determine effective procedures and workflows for the Customer Service Department while preparing work schedules to expedite tasks.
Collaborate with outside sales representatives, account executives, and regional managers to enhance customer satisfaction.
Coordinate with the executive and management teams to implement pricing programs and order schedules that align with business objectives.
Supervise and train Customer Service personnel, providing guidance on products, customer inquiries, orders, and returns.
Monitor large-volume orders and unique customer requests, utilizing problem-solving skills to identify best practice solutions.
Resolve pricing and shipment issues in collaboration with the Accounting Department.
Conduct periodic reviews of invoicing to ensure accuracy in product processing and order fulfillment.

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About ONTARIO, CA

Explore Your Next Career Move in Ontario, California! Nestled in the heart of the Inland Empire, Ontario offers an unbeatable combination of career growth, vibrant culture, and endless opportunities. From the picturesque beauty of Cucamonga Peak to the world-class art at the Riverside Art Museum, there's something for everyone in this dynamic region. Indulge in the delicious cuisine at the historic Graber Olive House or catch a game of the AHL's Ontario Reign at the Toyota Arena. Discover why Ontario, CA is the perfect place to unlock your full potential and find your dream job. Start your journey today by browsing our exciting job listings in this thriving community.