York Employment Services, Inc.
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USD
0.00
HOUR
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CUSTOMER SERVICE MANAGER - DH
FONTANA, CA 92335 US
Posted: 05/26/2023
2023-05-26
2023-06-28
Employment Type:
Temporary
Job Category: CUSTOMER SERVICE
Job Number: 27274
Pay Rate: $0.00
Job Description
Seeking an experienced Customer Service Manager with a strong background in transportation.
This role will involve ensuring that customer needs are met, and overseeing the day-to-day operations of the department. The ideal candidate will have excellent communication and leadership skills, as well as a understanding of the transportation industry a plus
schedule:
Mon-Fri 8am to 5pm/ 1st Shift
Flex for OT
Data Entry (heavy)
Scanning
Responsibilities:
Develop and maintain relationships with customers, carriers, and vendors
Collaborate with other departments to streamline processes and improve customer service
Investigate and resolve customer complaints or issues in a timely and professional manner
This role will involve ensuring that customer needs are met, and overseeing the day-to-day operations of the department. The ideal candidate will have excellent communication and leadership skills, as well as a understanding of the transportation industry a plus
schedule:
Mon-Fri 8am to 5pm/ 1st Shift
Flex for OT
Data Entry (heavy)
Scanning
Responsibilities:
Develop and maintain relationships with customers, carriers, and vendors
Collaborate with other departments to streamline processes and improve customer service
Investigate and resolve customer complaints or issues in a timely and professional manner
Job Requirements
Good follow up skills
Responds to emails,
Lots of paperwork,
AS400 ( Open ),
Word
Excel
Working at the driver window checking in drivers in the office.Data Entry
Responds to emails,
Lots of paperwork,
AS400 ( Open ),
Word
Excel
Working at the driver window checking in drivers in the office.Data Entry