CUSTOMER SERVICE BILLING CLERK

CHINO, CA 91710

Posted: 02/06/2025 Employment Type: Temp/Hire Job Category: CUSTOMER SERVICE Job Number: 28813 Pay Rate: $20.00

Job Description

We are looking for a detail-oriented and customer-focused Billing and Customer Service Specialist to join our team. In this role, you will be responsible for handling billing inquiries, providing excellent customer support, and utilizing your strong computer skills to manage various administrative tasks. The ideal candidate will have experience in billing and customer service, along with proficiency in Microsoft Word, Excel, and Outlook. Strong typing skills (minimum 45 WPM) are also required.


Key Responsibilities:

Process and manage customer billing information accurately and efficiently
Handle customer inquiries via phone, email, and chat, ensuring a high level of service

Resolve billing issues and provide customers with accurate account information
Use Microsoft Word, Excel, and Outlook to create and manage documents, spreadsheets, and emails

Maintain organized records of transactions and interactions
Collaborate with other departments to ensure timely resolution of customer issues
Ensure data integrity and confidentiality in all billing and customer service processes

Job Requirements

Previous experience in billing, customer service, or a related field

Proficiency in Microsoft Word, Excel, and Outlook

Strong typing skills (minimum 45 WPM) - We do test!

Excellent communication and interpersonal skills
Strong attention to detail and accuracy in data entry

Ability to handle multiple tasks and prioritize effectively

High school diploma or equivalent (additional education or certification in related fields is a plus)

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About CHINO, CA

Ready to embark on a rewarding career journey in the vibrant city of Chino, California? Explore our job opportunities in this dynamic region known for its mix of urban amenities and natural beauty. Situated near the breathtaking Chino Hills State Park, this area offers a perfect blend of outdoor adventures and cultural experiences. From browsing art galleries in nearby Los Angeles to savoring delicious Mexican cuisine at local eateries, Chino has something for everyone. Plus, with easy access to major highways and attractions like the Honda Center, home of the Anaheim Ducks, there's never a dull moment in this bustling area. Dive into our job listings today and discover the endless possibilities that await you in captivating Chino!