ONTARIO, CA 91761
Our mid-sized manufacturing and installation construction firm in Ontario, CA is seeking an outgoing and dynamic individual for a fast paced office position as a Collections Representative. Immediate Opening!
This individual will be responsible for calling customers and collecting on past due invoices and following up on the status of payments. The position also involves heavy researching to resolve billing problems and other possible discrepancies. Qualified candidates must have strong customer service skills along with the ability to plan, organize and exercise sound judgment. This while being very comfortable and proficient in communicating with customers via telephone and e-mail to negotiate and discuss collection resolution. Experience with standard office software products is a must.
" 2 years of Collections and Customer Service experience is preferred
" Excellent negotiating, oral and written communication skills.
" Strong research and interpersonal skills with the ability to effectively communicate with customers, vendors and fellow associates.
" Ability to manage time and prioritize job duties.
" Knowledge of Microsoft Based Office systems to include: Word, Excel and Outlook
" Business to Business Collections experience in the construction and manufacturing industry is a plus!