ACCOUNT ADMINISTRATOR

RANCHO CUCAMONGA, CA 91730

Posted: 11/08/2018 Employment Type: Temporary Job Category: ADMINISTRATIVE SUPPORT Job Number: 21367 Pay Rate: 15.00
An Account Administrator will edit, format, proofread and process service reports in specialized excel template or microsoft word using various styles with multiple page layouts, headers/footers, and graphs/ charts/ tables; and utilizing firm determined procedures.
Develop, edit spreadsheets, proposals, and all other client information.
Create, edit and format .Pdf files and forms using Adobe Acrobat Professional.
Create, edit, and use standard templates in Microsoft Word, Excel and PowerPoint
Research and document information using various Internet search engines and sites.
Keeps management informed on all activity, such as weekly work plans.
Manage assigned key accounts Upon training completion-
Generate Service Contract Renewals & quote Upon training completion
Organizing daily work schedule to call on existing accounts-Upon training completion
Preventative Maintenance Scheduling (key accounts)-Upon training completion
Submits orders by referring to price lists and product literature-Upon Training Completion.
Resolves customer complaints by investigating problems; developing solutions preparing reports; making recommendations to management-Upon training completion
Maintain communication with existing accounts via phone and email-Upon Training Completion
Contributes to team effort by accomplishing related results as needed.
Maintains safe and clean working environment by complying with procedures, rules, and regulations. Maintains operations by following policies & procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed
KNOWLEDGE, SKILLS AND ABILITIES:

1 years or greater of administration work experience in a professional services and/or consulting firm environment.
Extensive administrative background and technical competence with experience formatting large-scale Microsoft Excel and Word documents using various styles with multiple page layouts, tables/charts/graphics and headers/footers.
Advanced level of expertise in Microsoft Word, Excel, Adobe Acrobat Professional, web-based applications, and database solutions are required with ability to quickly learn other programs and applications as needed.
Highly effective and polished oral and written communication skills and competency in grammar and attention to detail.
Excellent organizational skills with the ability to multi-task and prioritize to complete client work and projects.
Process oriented, highly organized, accurate, quality focused with the ability to handle and prioritize multiple projects to proactively respond and keep business leadership apprised of critical issues.
Excellent analytical skills to identify and report trends and make recommendations in collaboration with others.
Ability to build strong working relationships at all levels, internal and/or external to the organization
Ability to understand and strictly adhere to the brand and quality standards and procedures established
High energy level with excellent interpersonal skills and ability to function in fast-paced, high stress situations attributed to tight deadlines and multiple client needs or team needs.
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