CUSTOMER SERVICE REPRESENTATIVE

ONTARIO, CA 91758

Posted: 10/10/2025 Employment Type: Temp/Hire Job Category: CUSTOMER SERVICE Job Number: 29130 Pay Rate: $18-20

Job Description

The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders, and order entry in a prompt, courteous and effective manner. Answering/routing telephone calls, greeting visitors, and scheduling.
Essential Duties & Responsibilities:
Interacts in a good working relationship with customers
Responds to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts in a courteous and effective manner
Processes and inputs all customer orders
Produces all related paperwork and necessary information required for customer work orders
Coordinates special and last-minute shipping requests
Ensures proper invoicing of accounts by verifying computer generated invoices
Prepares shipping and tracing information for customers
Communicates customer feedback to management
Acts as a liaison between the warehouse and the customer
Oversees all paperwork associated with orders and maintain the corresponding files

Job Requirements

Requirements:
Strong computer knowledge including MS Office applications; with Excel proficiency
Typing 35 WPM or greater
Familiarity with 10-key
Shipping software systems including UPS and Federal Express
Excellent oral and written communication skills
Excellent customer service skills
HS diploma or equivalent

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About ONTARIO, CA

Explore Your Next Career Move in Ontario, California! Nestled in the heart of the Inland Empire, Ontario offers an unbeatable combination of career growth, vibrant culture, and endless opportunities. From the picturesque beauty of Cucamonga Peak to the world-class art at the Riverside Art Museum, there's something for everyone in this dynamic region. Indulge in the delicious cuisine at the historic Graber Olive House or catch a game of the AHL's Ontario Reign at the Toyota Arena. Discover why Ontario, CA is the perfect place to unlock your full potential and find your dream job. Start your journey today by browsing our exciting job listings in this thriving community.